this salon · powered by belOS · last updated 2 September 2026
This page explains, in plain language, what user data this salon and the belOS platform collect, why, who it is shared with, and how it is protected. It is kept consistent with the Google Play Data safety declaration.
Encrypted in transit
All data is sent over secure HTTPS connections.
Deletion available
Delete your account in Settings, or ask the salon to remove your record.
No data selling
Your data is never sold or used for third-party advertising.
Location — Approximate
Approximate region (such as city) inferred from your IP address.
Purpose: Abuse prevention and aggregate usage analytics.
Shared with: Not shared with third parties.
Location — Precise
GPS position for supplier-rep visit check-ins, and the latitude/longitude of client delivery addresses.
Purpose: Verifying rep visits were completed at the salon, and routing / fulfilling retail deliveries.
Shared with: Google Maps (address lookup), Bob Go (courier delivery).
Personal info
Name, email address, phone number, delivery / postal address, user & account IDs, and date of birth (birthday).
Purpose: Bookings, account management, order delivery, loyalty, and client / staff / supplier records.
Shared with: WhatsApp/Meta (messages), Bob Go (delivery), Facebook/Instagram (marketing), Google Calendar/Sheets (sync), Sage X3 (supplier ERP).
Financial info
Card-on-file token, card brand & last 4 digits (via Paystack), payment amounts (via Yoco/Paystack), purchase history, and supplier account credit limits & balances. Card numbers are never stored.
Purpose: Card payments, deposits, no-show fees, repeat charges, accounting, and credit management.
Shared with: Paystack and Yoco (payment processors), Sage X3 (invoices & account status).
Messages — In-app & WhatsApp
WhatsApp conversations with clients and the internal staff team-chat, including message content.
Purpose: Appointment confirmations, reminders, birthday greetings, marketing promotions, and support.
Shared with: WhatsApp / Meta Cloud API (to send and receive).
Photos and videos
Client hair, transformation before/after, and visit images, plus promotional videos uploaded by staff or clients.
Purpose: Consultation history, before/after gallery, and the salon’s own social marketing posts.
Shared with: belOS storage; Facebook/Instagram when posted to the salon’s pages.
Audio files — Voice recordings
Short voice recordings captured during supplier-rep visits, transcribed to text on upload.
Purpose: Hands-free visit logging for supplier representatives.
Shared with: The platform speech-to-text (transcription) provider.
Files and docs
Supplier invoices, bank statements, price lists, and supplier catalogues uploaded as PDFs or images.
Purpose: Accounting, inventory reconciliation, and order processing.
Shared with: belOS storage; Sage X3 (order & invoice sync).
Calendar
Appointment events written to, and availability blocks read from, a connected Google Calendar.
Purpose: Scheduling appointments and preventing double-bookings.
Shared with: Google Calendar.
App activity
Analytics events (page taps / interactions), plus notes, comments, feedback, and pipeline / status action logs.
Purpose: Reporting, history, collaboration, and product improvement.
Shared with: Not shared with third parties.
App info and performance
Crash logs and performance diagnostics collected by the platform / device.
Purpose: Monitoring, stability, and security.
Shared with: Not shared with third parties.
Device or other IDs
A push-notification token — only if push notifications are enabled on your device.
Purpose: Sending appointment and order push notifications.
Shared with: The push-notification provider.
We only share data with partners when a feature needs them to perform a function for you. We never sell data.
WhatsApp / Meta
Sending confirmations, reminders, birthday & marketing messages to clients.
Paystack
Card payments, deposits, and card-on-file authorisations.
Yoco
In-salon and online card / tap payments.
Bob Go
Courier delivery of retail orders.
Google Maps, Calendar & Sheets
Address lookup, booking sync, and inventory sync.
Facebook & Instagram
Posting the salon’s own promotions to its social pages.
Sage X3
Syncing supplier orders, invoices, and live account status.
Speech-to-text provider
Transcribing supplier-rep voice notes to text.
belOS hosting platform
Secure storage and back-ups of all app data.
Logged-in users can delete their own account from Settings → Delete account; this permanently removes your user record and signs you out. You can also ask this salon to remove your full client record, including consultation history and photos.
Request data deletionThe app is not directed at children under 18 and we do not knowingly collect their information.
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